Terms & Conditions
Terms & Conditions Of Use And Sale
We may change these terms and conditions at any time by updating this page. You should check this page from time to time to review these terms and conditions to ensure you are happy with any changes. Using or accessing this website indicates your acceptance of these terms and conditions. If you do not accept these terms and conditions, please do not continue to use this website.
Terms and conditions of use
IMPORTANT: This section together with the Terms and Conditions of both Use and Sale govern your access to and use of this website where you are not purchasing goods from us.
Information about us
We are Master Tailor Ltd, (trading as Alexander Rose Fine tailoring since 1945) a company registered in England and Wales at Companies House. Our registered office is 53 The Fairway, Leeds, LS17 7PE and our registered number is 2587407. Our VAT number is GB 829 8677 60.
You can contact us by email at firstname.lastname@example.org or by telephone on 0113 4 688 588 or you can use the form on our Contact Us page of the Website. The website to which these terms and conditions apply and for which we are responsible is www.alexander-rose.net
Your use of this website and our intellectual property rights
This website and all the materials contained in it are protected by intellectual property rights, including copyright, and either belong to us or are licensed to us to use. Materials include, but are not limited to, the design, layout, look, appearance, graphics and documents on the website, as well as other content such as product descriptions and product prices.
Except as permitted in the following paragraph, you may not copy, redistribute, republish or otherwise make the materials on this website available to anyone else without our consent in writing. You may print or download materials from this website for your own personal use [and/or (where applicable) for the internal use of your business] or copy the content to other individuals for their personal information provided that:
- no materials are modified in any way;
- no graphics are used separately from accompanying text;
- our copyright and trade mark notices appear in all copies and you acknowledge this website as the source of the material; and
- the person to whom you providing these materials are made aware of these restrictions.
Information on this website
The information (excluding product descriptions and prices which are governed by our Terms and Conditions of Sale below) contained on this website is given for general information and interest purposes only and does not constitute any form of advice or recommendation. Whilst we try and ensure the information contained on the website is accurate and up to date, we cannot be responsible for any inaccuracies in the information and we do not give any guarantee that such information will be comprehensive, verified or complete. As a result, you should not rely on this information, and we recommend that you take further advice or seek further guidance before taking any action based on the information contained on this website. Our liability to you as explained below remains unaffected by this
Terms and conditions of sale
IMPORTANT:This section of our website sets out terms and conditions which relate specifically to the sale of products by us to you. In addition, the more general terms in the next section will also apply to the sale of products by us to you.
Purchasing from us
By submitting your order you are offering to buy the goods at the price set out in the order.
The prices of all goods published on this website are displayed inclusive of Value Added Tax (VAT) at the applicable rate and including delivery.
We are not obliged to supply the goods to you until we have confirmed that we have both accepted your order and that it has been dispatched. No contract will exist until we have dispatched the goods. Any goods on the same order which we have not confirmed to you that they have been dispatched will not form part of that contract.
You do not own the goods until we receive payment in full.
Prices are checked regularly. However, if we find the price has changed when we receive your order we will contact you and ask if you wish to proceed. If you confirm that you do wish to proceed then please remember that we will still not be under an obligation to supply the goods until we have confirmed that we both have accepted your order and that it has been dispatched. No contract will exist until we have confirmed this.
Availability and Delivery
We aim to deliver goods to you within five to ten days (excluding public holidays) following the date we confirm your order but we cannot give an exact delivery date.
If any product is not in stock or, for any other reason, it or they can not be delivered to you within 14 days of the date of your order, we will contact you giving you details of the likely delivery date. If you would rather not wait, you may have the right to cancel your order at that time as described in our Returns Policy. If we have already taken payment for your order, we will re-credit your credit or debit card in full for the goods which you have cancelled your order for.
Damaged or Defective Goods
You should inspect the goods when you receive them for defects or damage. If you find a defect or damage you must notify us by email within 7 days of receiving the goods. We will arrange for their return to us at no cost to you. If the goods are found to be damaged prior to delivery to you, or defective, we will repair or replace the goods or refund the price paid by you at your option. Details of how to contact us in the event your goods are defective or damaged are set out in our Returns Policy.
We want you to be happy with your new clothing and so if you are not entirely delighted with your purchase you may return the goods for a no quibble refund or exchange. All we ask is that the goods are returned within 14 days unused and unmarked with the packaging, tickets and labels still intact on the goods together with the returns note correctly filled in with your address details.
Any garments that are made to order are not returnable unless they are defective.
Without the returns note we cannot credit your account.
All returns from the UK are by FREEPOST. There will be a returns note with your order along with a FREEPOST address label for UK use only.
When sending goods back you need to obtain a certificate of posting as we cannot be responsible if any goods are lost in transit to us.
We will also either refund or replace any item in the unlikely event of an item becoming faulty after use.
Terms and conditions of use and sale
IMPORTANT: This section governs both your access to and use of this website and also apply to the sale of products by us to you.
Our liability to you
These terms and conditions do not exclude our liability (if any) to you for:
- personal injury or death resulting from our negligence;
- any matter which it would be illegal for us to exclude or to attempt to exclude our liability.
We do not guarantee that this website will be compatible with all or any hardware and software which you may use. We do not guarantee that this website will be available all the time or at any specific time. We reserve the right to withdraw or modify this website at any time.
We are only liable to you for losses which you suffer as a result of a breach of these terms and conditions by us. We are not responsible to you for any losses which you may incur which were not a foreseeable consequence of us breaching these terms and conditions, for example if you and we could not have contemplated those losses before or when you access this website or (where you have purchased goods from us) when the contract for the sale of goods to you by us was formed. Our liability to you shall not in any circumstances include any business losses that you may incur, including but not limited to lost data, lost profits (whether direct or indirect), lost revenue, anticipated savings, lost business opportunities and/or goodwill, or business interruption whether or not we have been advised of the likelihood of any such losses.
Governing Law and Jurisdiction
The formation, existence, construction, performance, validity and all aspects whatsoever of these terms and conditions or of any term of these terms and conditions will be governed by the law of England and Wales.
The English and Welsh courts will have non-exclusive jurisdiction to settle any disputes which may arise out of or in connection with these terms and conditions or use of the website.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line. We also require the same procedures to be adopted by any third parties to whom we transfer you information.
The credit/debit card details entered by you are made directly into the PROTX secure payment server. The mensclothing room does not receive information relating to your credit card details.
alexander-rose.net receives confirmation from PROTX that the transaction has been processed and authorisation given for funds to be transferred to our account once goods are ready for despatch. Once confirmation has been received from PROTX we will e-mail you with confirmation of your order.
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.